US Currents Delays for S3 connectors

Incident Report for Braze, Inc.

Resolved

US S3 Currents processing is back to normal for customers.
Posted Oct 02, 2018 - 13:45 EDT

Monitoring

97% of S3 Currents Connectors in the US have fully caught up in processing. We are continuing to monitor while the remaining catch up.
Posted Oct 02, 2018 - 12:44 EDT

Update

We have added additional capacity to catch up on the S3 delays.
Posted Oct 02, 2018 - 11:59 EDT

Investigating

We are investigating an issue causing delays in Currents for S3 connectors in the US.
Posted Oct 02, 2018 - 11:15 EDT
This incident affected: US 01 Cluster (Currents) and US 03 Cluster (Currents).