US05 Dashboard latency

Incident Report for Braze, Inc.

Resolved

No further issues have been experienced, and all services are operating normally. The incident is now resolved.

Posted Mar 17, 2026 - 17:04 EDT

Monitoring

As of 16:47 ET, Braze engineers have implemented a fix and are continuing to monitor service health for improvement.

Posted Mar 17, 2026 - 16:57 EDT

Investigating

Braze Engineers are investigating an issue affecting users' ability to reach the Braze Dashboard for the US05 Cluster, starting around 16:15 EST. At this time, no other services are impacted, and messaging sending is not impacted.

Engineers are actively working to restore service.

Posted Mar 17, 2026 - 16:49 EDT

This incident affected: US 05 Cluster (Dashboard).