SDK outage in US-01. Data processing is slowed for mobile

Incident Report for Braze, Inc.

Resolved

This incident has been resolved.
Posted Jun 20, 2019 - 13:07 EDT

Monitoring

SDK API is accepting requests as normal. We will continue to monitor and will provide a root cause update once we have one.
Posted Jun 20, 2019 - 11:57 EDT

Update

Data will continue to be queued on mobile devices. We expect no data will be lost.
Posted Jun 20, 2019 - 11:47 EDT

Investigating

We are currently investigating the issue.
Posted Jun 20, 2019 - 11:40 EDT
This incident affected: US 01 Cluster (SDK Data Collection, Data Processing).