Support Services Outage

Incident Report for Braze, Inc.

Resolved

The Salesforce incident has been resolved and our Support services are back to operating normally.
Posted Apr 05, 2023 - 01:42 EDT

Investigating

Due to an unexpected Salesforce outage, Braze is experiencing delays and disruptions in responses to Technical Support cases.

We will provide an update once Salesforce is fully operational.
Posted Apr 04, 2023 - 23:07 EDT
This incident affected: Global Services (Braze Support Services).