US05 Dashboard Errors

Incident Report for Braze, Inc.

Resolved

No further issues have been experienced and all services are operating normally. The incident is now resolved.

Posted Jan 06, 2026 - 11:29 EST

Monitoring

Between 10:26 ET to 10:43 ET users may have experienced errors when trying to access the Braze Dashboard on the US05 Cluster.

Service has now been restored and Engineers continue to monitor.

Posted Jan 06, 2026 - 10:46 EST

Identified

We are investigating an issue impacting users reaching the Braze Dashboard for the US05 Cluster. No other services are impacted and messaging sending is not impacted.

Engineers are actively working to restore service.

Posted Jan 06, 2026 - 10:41 EST

This incident affected: US 05 Cluster (Dashboard).