Increased latency to APIs

Incident Report for Braze, Inc.

Resolved

On November 3rd from 3:26am ET, one of our DBAs accidentally performed a routine database command on all database servers at once instead of the standard process of running it on servers one at a time.

This resulted in degraded database performance until 3:34am, causing some API calls to return slower or return 50x error codes.

Posted Nov 03, 2014 - 03:26 EST