US 03 data processing delays

Incident Report for Braze, Inc.

Resolved

All systems have continued to remain fully operational.

Posted May 04, 2020 - 17:12 EDT

Monitoring

Data processing on US 03 has been at acceptable levels for the past 30 minutes without issue. We are continuing to monitor our fix.

Posted May 04, 2020 - 16:34 EDT

Identified

We are currently investigating an issue causing data processing delays on US 03. Current REST API data processing times are approximately 3.5 minutes delayed but are improving, as we have identified the issue and are working on a fix.

Posted May 04, 2020 - 15:57 EDT

This incident affected: US 03 Cluster (Data Processing).