Investigating delayed data processing and message sending on US 03

Incident Report for Braze, Inc.

Resolved

Data processing speed is back to normal. All systems nominal.

Posted Jan 10, 2019 - 18:21 EST

Update

All queued messages have been sent.

Posted Jan 10, 2019 - 18:20 EST

Monitoring

We have fixed the issue and are currently sending all messages that were delayed and processing the backlog of data.

Posted Jan 10, 2019 - 18:18 EST

Investigating

We are currently investigating a related issue to this morning occurring on US 03 causing data processing and message sending delays on that cluster.

Posted Jan 10, 2019 - 17:45 EST

This incident affected: US 03 Cluster (Data Processing, Outbound Messaging).