Identified - SparkPost, one of the vendors Braze uses for email delivery, is experiencing an incident posted to their status page at https://status.sparkpost.com/incidents/nj2t6wx6b5gd. This incident is causing HTTP 502 errors for click-tracked links with the DNS of the domain pointed at spgo.io. SparkPost states that this only affects US-hosted email customers.
Nov 20, 2024 - 17:38 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 2024 - 17:00 EST
Scheduled - We will be performing maintenance on the EU-01 Dashboard and Subscription Center services to increase capacity in preparation for peak season demand. The service should remain fully operational during this process, and we do not anticipate any disruption.
Thank you for your continued support as we work to enhance reliability and performance.
Nov 20, 202417:00-18:00 EST